Start with what the broadcast actually needs
Most conversations about live event support begin with equipment, but the better starting point is the programme itself. Before anyone is hired, write down what the audience at home must see and hear: a full concert with multiple acts, a presenter linking between performances, or a single stage feed sent to a gallery elsewhere. Each of these asks for a different crew shape, and naming the output first stops you paying for people and kit that the show never uses.
Then count the moments that cannot be repeated. A headline act walking on, a countdown, a prize announcement: these are the cues around which the crew plan is built. I ask producers to mark them on the running order before our first call, because they tell me where the cameras must be steady and where talkback has to be clear without anyone shouting across a stage.
- What is the finished output: a live feed, a recording or both
- Which moments in the running order cannot be retaken
- Who calls the show and from where
Check the venue before you check the crew
A festival field, a hotel ballroom and a theatre stage place very different limits on a camera crew. Walk the space, or ask the venue for plans, and note where cables can run without crossing public routes, where power comes from and how far it is from the stage. Cable length and routing decide more about a calm event day than any single piece of kit.
Ask about sightlines too. A camera position that looks good on a drawing may be blocked by a barrier, a speaker stack or the audience once the doors open. I like to stand where the operator will stand, at the height they will work, and look at the stage. It takes ten minutes and often moves a position by a few metres, which is far easier to fix in the morning than during the soundcheck.
- Power source, distance to stage and any backup supply
- Cable routes that stay clear of audience and fire exits
- Camera positions confirmed from operator eye level
Be clear about how the crew will talk to each other
Talkback is the quiet backbone of live event work, and it is often the last thing planned. Decide who needs to hear whom: director to camera operators, stage manager to floor crew, sound to the gallery. A single open channel for everyone becomes noise within minutes, so separate the conversations that must stay separate and agree a plain vocabulary before the day.
Also settle what happens when a channel fails. Spare belt packs, a wired fallback for the director and a printed contact sheet for the stage team cost very little. I have seen a well-prepared crew lose their radios and carry on without a ripple because the fallback was written on a card taped inside the gallery door. Preparation of that kind is what you are paying support to bring.
- Separate channels for direction, stage and sound
- Spare packs and a wired fallback for the director
- One printed contact sheet for every crew member
Ask what is included in the day and what is not
When you compare offers for live event support, read the scope as carefully as the price. Some quotations cover the crew on the day but not the rigging time before it. Others include equipment checks but leave out the walk-through with the venue. Ask for the arrival time, the length of the working day, the breaks, and what happens if the event overruns, so the written confirmation matches the event you are really running.
Be equally clear about what you will supply. If the venue provides power distribution, or your own team brings the vision mixer, say so in writing. Gaps between what each side assumed are the usual source of disputes afterwards, and they are easy to close with a single page listing responsibilities, names and phone numbers for the day.
- Arrival, rigging, show and derig times written down
- Who supplies which equipment and which cables
- What counts as overrun and how it is handled
Plan the rehearsal, because it decides the show
A live event without a camera rehearsal is a gamble the audience at home can see. Even a short run of the opening and the first two cues lets operators learn their moves, lets sound hear the room with people on stage, and lets the director find the shots that actually work. Ask whether time for this is built into the schedule, and who must be present for it to be useful.
If the performers cannot attend, a stand-in crossing the stage at the right pace still helps. I would rather have thirty focused minutes with stand-ins than a rehearsal that never started because the artists were late. Protect that slot in the timetable, and agree beforehand who has the authority to stop and repeat a section when something is not right.
- A fixed rehearsal slot with named people attending
- Stand-ins ready if performers are delayed
- One person with authority to stop and repeat
Agree the handover and the plan for the unexpected
Finish your checklist by asking how the day ends. Who confirms the recording is safe, who signs off the equipment as returned, and who gathers notes while memories are fresh? A short debrief that evening, even by phone, records what to keep and what to change for the next event, and it costs far less than rediscovering the same problem twice.
Then ask what happens when something goes wrong, because something usually does. Rain on a stage, a late act, a failed monitor: a good crew has a named person for each decision and a calm order of actions. If the answers you receive are specific and unhurried, you are probably speaking to people who have done this before, and that is worth more than any equipment list.
- Recording checked and backed up before leaving site
- Equipment counted back against the arrival list
- Named decision-maker for weather, delays and failures
A checklist will not run the event for you, but it shows quickly whether the support you are considering has thought the day through. If most of these questions get clear, specific answers, you can decide with confidence. If several are met with vague reassurance, keep asking until the plan is on paper, with names, times and responsibilities written down.